If you need help with a technical problem, Dell is ready to assist you.
When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.
Dell’s automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. For the telephone number to call, see the contact numbers for your region.
To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, see the contact numbers for your region.
Dell’s technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff uses computer-based diagnostics to provide fast, accurate answers.
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, see the contact numbers for your region.
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the te
lephone number to call to speak to a sales specialist, see the contact numbers for your region.
You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.
For specific web addresses for your country, find the appropriate country section in the table below.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
|
Country (City)
International Access Code Country Code
City Code
|
Department Name or Service Area,
Website and E-Mail Address
|
Area Codes,
Local Numbers, and
Toll-Free Numbers
|
|
Anguilla
|
General Support
|
toll-free: 800-335-0031
|
|
Antigua and Barbuda
|
General Support
|
1-800-805-5924
|
|
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
|
Website: www.dell.com.ar
|
|
|
E-mail: us_latin_services@dell.com
|
|
|
E-mail for desktop and portable computers:
la-techsupport@dell.com
|
|
|
E-mail for servers and EMC® storage products:
la_enterprise@dell.com
|
|
|
Customer Care
|
toll-free: 0-800-444-0730
|
|
Tech Support
|
toll-free: 0-800-444-0733
|
|
Tech Support Services
|
toll-free: 0-800-444-0724
|
|
Sales
|
0-810-444-3355
|
|
Aruba
|
General Support
|
toll-free: 800-1578
|
|
Australia (Sydney)
International Access Code: 0011
Country Code: 61
City Code: 2
|
E-mail (Australia): au_tech_support@dell.com
|
|
|
E-mail Customer Care (Australia and New Zealand): apcustserv@dell.com
|
|
|
Home and Small Business
|
1-300-655-533
|
|
Government and Business
|
toll-free: 1-800-633-559
|
|
Preferred Accounts Division (PAD)
|
toll-free: 1-800-060-889
|
|
Customer Care (after sales)
|
toll-free 1-333-55(option 3)
|
|
Technical Support (portables and desktops)
|
toll-free: 1-300-655-533
|
|
Technical Support (servers and workstations)
|
toll-free: 1-800-733-314
|
|
Corporate Sales
|
toll-free: 1-800-808-385
|
|
Transaction Sales
|
toll-free: 1-800-808-312
|
|
Fax
|
toll-free: 1-800-818-341
|
|
Austria (Vienna)
International Access Code: 900
Country Code: 43
City Code: 1
|
Website: support.euro.dell.com
|
|
|
E-mail: tech_support_central_europe@dell.com
|
|
|
Home/Small Business Sales
|
0820 240 530 00
|
|
Home/Small Business Fax
|
0820 240 530 49
|
|
Home/Small Business Customer Care
|
0820 240 530 14
|
|
Preferred Accounts/Corporate Customer Care
|
0820 240 530 16
|
|
Technical Support for XPS portable computers only
|
0820 240 530 81
|
|
Home/Small Business Technical Support for all other Dell computers
|
0820 240 530 14
|
|
Preferred Accounts/Corporate Technical Support
|
0660 8779
|
|
Switchboard
|
0820 240 530 00
|
|
Bahamas
|
General Support
|
toll-free: 1-866-278-6818
|
|
Barbados
|
General Support
|
1-800-534-3066
|
|
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
|
Website: support.euro.dell.com
|
|
|
E-mail for French-speaking Customers: support.euro.dell.com/be/fr/emaildell/
|
|
|
Technical Support for XPS portable computers only
|
02 481 92 96
|
|
Technical Support for all other Dell computers
|
02 481 92 88
|
|
Technical Support Fax
|
02 481 92 95
|
|
Customer Care
|
02 713 15 65
|
|
Corporate Sales
|
02 481 91 00
|
|
Fax
|
02 481 92 99
|
|
Switchboard
|
02 481 91 00
|
|
Bermuda
|
General Support
|
1-800-342-0671
|
|
Bolivia
|
General Support
|
toll-free: 800-10-0238
|
|
Brazil
International Access Code: 00
Country Code: 55
City Code: 51
|
Website: www.dell.com/br
|
|
|
Customer Support, Technical Support
|
0800 90 3355
|
|
Technical Support Fax
|
51 481 5470
|
|
Customer Care Fax
|
51 481 5480
|
|
Sales
|
0800 90 3390
|
|
British Virgin Islands
|
General Support
|
toll-free: 1-866-278-6820
|
|
Brunei
Country Code: 673
|
Customer Technical Support (Penang, Malaysia)
|
604 633 4966
|
|
Customer Care (Penang, Malaysia)
|
604 633 4888
|
|
Transaction Sales (Penang, Malaysia)
|
604 633 4955
|
|
Canada (North York, Ontario)
International Access Code: 011
|
Online Order Status: www.dell.ca/ostatus
|
|
|
AutoTech (automated technical support)
|
toll-free: 1-800-247-9362
|
|
Customer Care (Home Sales/Small Business)
|
toll-free: 1-800-847-4096
|
|
Customer Care (med./large business, government)
|
toll-free: 1-800-326-9463
|
|
Technical Support (Home Sales/Small Business)
|
toll-free: 1-800-847-4096
|
|
Technical Support (med./large bus., government)
|
toll-free: 1-800-387-5757
|
|
Technical Support (printers, projectors, televisions, handhelds, digital jukebox, and wireless)
|
1-877-335-5767
|
|
Sales (Home Sales/Small Business)
|
toll-free: 1-800-387-5752
|
|
Sales (med./large bus., government)
|
toll-free: 1-800-387-5755
|
|
Spare Parts Sales & Extended Service Sales
|
1 866 440 3355
|
|
Cayman Islands
|
General Support
|
1-800-805-7541
|
|
Chile (Santiago)
Country Code: 56
City Code: 2
|
Sales, Customer Support, and Technical Support
|
toll-free: 1230-020-4823
|
|
China (Xiamen)
Country Code: 86
City Code: 592
|
Technical Support website: support.dell.com.cn
|
|
|
Technical Support E-mail: cn_support@dell.com
|
|
|
Customer Care E-mail: customer_cn@dell.com
|
|
|
Technical Support Fax
|
592 818 1350
|
|
Technical Support (Dell™ Dimension™ and Inspiron)
|
toll-free: 800 858 2969
|
|
Technical Support (OptiPlex™, Latitude™, and Dell Precision™)
|
toll-free: 800 858 0950
|
|
Technical Support (servers and storage)
|
toll-free: 800 858 0960
|
|
Technical Support (projectors, PDAs, switches, routers, and so on)
|
toll-free: 800 858 2920
|
|
Technical Support (printers)
|
toll-free: 800 858 2311
|
|
Customer Care
|
toll-free: 800 858 2060
|
|
Customer Care Fax
|
592 818 1308
|
|
Home and Small Business
|
toll-free: 800 858 2222
|
|
Preferred Accounts Division
|
toll-free: 800 858 2557
|
|
Large Corporate Accounts GCP
|
toll-free: 800 858 2055
|
|
Large Corporate Accounts Key Accounts
|
toll-free: 800 858 2628
|
|
Large Corporate Accounts North
|
toll-free: 800 858 2999
|
|
Large Corporate Accounts North Government and Education
|
toll-free: 800 858 2955
|
|
Large Corporate Accounts East
|
toll-free: 800 858 2020
|
|
Large Corporate Accounts East Government and Education
|
toll-free: 800 858 2669
|
|
Large Corporate Accounts Queue Team
|
toll-free: 800 858 2572
|
|
Large Corporate Accounts South
|
toll-free: 800 858 2355
|
|
Large Corporate Accounts West
|
toll-free: 800 858 2811
|
|
Large Corporate Accounts Spare Parts
|
toll-free: 800 858 2621
|
|
Colombia
|
General Support
|
980-9-15-3978
|
|
Costa Rica
|
General Support
|
0800-012-0435
|
|
Czech Republic (Prague)
International Access Code: 00
Country Code: 420
|
Website: support.euro.dell.com
|
|
|
E-mail: czech_dell@dell.com
|
|
|
Technical Support
|
22537 2727
|
|
Customer Care
|
22537 2707
|
|
Fax
|
22537 2714
|
|
Tech Fax
|
22537 2728
|
|
Switchboard
|
22537 2711
|
|
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
|
Website: support.euro.dell.com
|
|
|
E-mail: support.euro.dell.com/dk/da/emaildell/
|
|
|
Technical Support for XPS portable computers only
|
7010 0074
|
|
Technical Support for all other Dell computers
|
7023 0182
|
|
Customer Care (Relational)
|
7023 0184
|
|
Home/Small Business Customer Care
|
3287 5505
|
|
Switchboard (Relational)
|
3287 1200
|
|
Switchboard Fax (Relational)
|
3287 1201
|
|
Switchboard (Home/Small Business)
|
3287 5000
|
|
Switchboard Fax (Home/Small Business)
|
3287 5001
|
|
Dominica
|
General Support
|
toll-free: 1-866-278-6821
|
|
Dominican Republic
|
General Support
|
1-800-148-0530
|
|
Ecuador
|
General Support
|
toll-free: 999-119
|
|
El Salvador
|
General Support
|
01-899-753-0777
|
|
Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9
|
Website: support.euro.dell.com
|
|
|
E-mail: support.euro.dell.com/fi/fi/emaildell/
|
|
|
Technical Support
|
09 253 313 60
|
|
Customer Care
|
09 253 313 38
|
|
Fax
|
09 253 313 99
|
|
Switchboard
|
09 253 313 00
|
|
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
City Codes: (1) (4)
|
Website: support.euro.dell.com
|
|
|
E-mail: support.euro.dell.com/fr/fr/emaildell/
|
|
|
Home and Small Business
|
|
|
Technical Support for XPS portable computers only
|
0825 387 129
|
|
Technical Support for all other Dell computers
|
0825 387 270
|
|
Customer Care
|
0825 823 833
|
|
Switchboard
|
0825 004 700
|
|
Switchboard (calls from outside of France)
|
04 99 75 40 00
|
|
Sales
|
0825 004 700
|
|
Fax
|
0825 004 701
|
|
Fax (calls from outside of France)
|
04 99 75 40 01
|
|
Corporate
|
|
|
Technical Support
|
0825 004 719
|
|
Customer Care
|
0825 338 339
|
|
Switchboard
|
01 55 94 71 00
|
|
Sales
|
01 55 94 71 00
|
|
Fax
|
01 55 94 71 01
|
|
Germany (Langen)
International Access Code: 00
Country Code: 49
City Code: 6103
|
Website: support.euro.dell.com
|
|
|
E-mail: tech_support_central_europe@dell.com
|
|
|
Technical Support for XPS portable computers only
|
06103 766-7222
|
|
Technical Support for all other Dell computers
|
06103 766-7200
|
|
Home/Small Business Customer Care
|
0180-5-224400
|
|
Global Segment Customer Care
|
06103 766-9570
|
|
Preferred Accounts Customer Care
|
06103 766-9420
|
|
Large Accounts Customer Care
|
06103 766-9560
|
|
Public Accounts Customer Care
|
06103 766-9555
|
|
Switchboard
|
06103 766-7000
|
|
Greece
International Access Code: 00
Country Code: 30
|
Website: support.euro.dell.com
|
|
|
E-mail: support.euro.dell.com/gr/en/emaildell/
|
|
|
Technical Support
|
00800-44 14 95 18
|
|
Gold Service Technical Support
|
00800-44 14 00 83
|
|
Switchboard
|
2108129810
|
|
Gold Service Switchboard
|
2108129811
|
|
Sales
|
2108129800
|
|
Fax
|
2108129812
|
|
Grenada
|
General Support
|
toll-free: 1-866-540-3355
|
|
Guatemala
|
General Support
|
1-800-999-0136
|
|
Guyana
|
General Support
|
toll-free: 1-877-270-4609
|
|
Hong Kong
International Access Code: 001
Country Code: 852
|
Website: support.ap.dell.com
|
|
|
Technical Support E-mail: apsupport@dell.com
|
|
|
Technical Support (Dimension and Inspiron)
|
2969 3188
|
|
Technical Support (OptiPlex, Latitude, and Dell Precision)
|
2969 3191
|
|
Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™)
|
2969 3196
|
|
Customer Care
|
3416 0910
|
|
Large Corporate Accounts
|
3416 0907
|
|
Global Customer Programs
|
3416 0908
|
|
Medium Business Division
|
3416 0912
|
|
Home and Small Business Division
|
2969 3105
|
|
India
|
E-mail: india_support_desktop@dell.com
india_support_notebook@dell.com
india_support_Server@dell.com
|
|
|
Technical Support
|
1600338045
and 1600448046
|
|
Sales (Large Corporate Accounts)
|
1600 33 8044
|
|
Sales (Home and Small Business)
|
1600 33 8046
|
|
Ireland (Cherrywood)
International Access Code: 16
Country Code: 353
City Code: 1
|
Website: support.euro.dell.com
|
|
|
E-mail: dell_direct_support@dell.com
|
|
|
Technical Support for XPS portable computers only
|
1850 200 722
|
|
Technical Support for all other Dell computers
|
1850 543 543
|
|
U.K. Technical Support (dial within U.K. only)
|
0870 908 0800
|
|
Home User Customer Care
|
01 204 4014
|
|
Small Business Customer Care
|
01 204 4014
|
|
U.K. Customer Care (dial within U.K. only)
|
0870 906 0010
|
|
Corporate Customer Care
|
1850 200 982
|
|
Corporate Customer Care (dial within U.K. only)
|
0870 907 4499
|
|
Ireland Sales
|
01 204 4444
|
|
U.K. Sales (dial within U.K. only)
|
0870 907 4000
|
|
Fax/Sales Fax
|
01 204 0103
|
|
Switchboard
|
01 204 4444
|
|
Italy (Milan)
International Access Code: 00
Country Code: 39
City Code: 02
|
Website: support.euro.dell.com
|
|
|
E-mail: support.euro.dell.com/it/it/emaildell/
|
|
|
Home and Small Business
|
|
|
Technical Support
|
02 577 826 90
|
|
Customer Care
|
02 696 821 14
|
|
Fax
|
02 696 821 13
|
|
Switchboard
|
02 696 821 12
|
|
Corporate
|
|
|
Technical Support
|
02 577 826 90
|
|
Customer Care
|
02 577 825 55
|
|
Fax
|
02 575 035 30
|
|
Switchboard
|
02 577 821
|
|
Jamaica
|
General Support (dial from within Jamaica only)
|
1-800-682-3639
|
|
Japan (Kawasaki)
International Access Code: 001
Country Code: 81
City Code: 44
|
Website: support.jp.dell.com
|
|
|
Technical Support (servers)
|
toll-free: 0120-198-498
|
|
Technical Support outside of Japan (servers)
|
81-44-556-4162
|
|
Technical Support (Dimension and Inspiron)
|
toll-free: 0120-198-226
|
|
Technical Support outside of Japan (Dimension and Inspiron)
|
81-44-520-1435
|
|
Technical Support (Dell Precision, OptiPlex, and Latitude)
|
toll-free:0120-198-433
|
|
Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)
|
81-44-556-3894
|
|
Technical Support (PDAs, projectors, printers, routers)
|
toll-free: 0120-981-690
|
|
Technical Support outside of Japan (PDAs, projectors, printers, routers)
|
81-44-556-3468
|
|
Faxbox Service
|
044-556-3490
|
|
24-Hour Automated Order Service
|
044-556-3801
|
|
Customer Care
|
044-556-4240
|
|
Business Sales Division (up to 400 employees)
|
044-556-1465
|
|
Preferred Accounts Division Sales (over 400 employees)
|
044-556-3433
|
|
Large Corporate Accounts Sales (over 3500 employees)
|
044-556-3430
|
|
Public Sales (government agencies, educational institutions, and medical institutions)
|
044-556-1469
|
|
Global Segment Japan
|
044-556-3469
|
|
Individual User
|
044-556-1760
|
|
Switchboard
|
044-556-4300
|
|
Korea (Seoul)
International Access Code: 001
Country Code: 82
City Code: 2
|
E-mail: krsupport@dell.com
|
|
|
Technical Support
|
toll-free: 080-200-3800
|
|
Technical Support (Dimension, PDA, Electronics and Accessories)
|
toll-free: 080-200-3801
|
|
Sales
|
toll-free: 080-200-3600
|
|
Fax
|
2194-6202
|
|
Switchboard
|
2194-6000
|
|
Latin America
|
Customer Technical Support (Austin, Texas, U.S.A.)
|
512 728-4093
|
|
Customer Service (Austin, Texas, U.S.A.)
|
512 728-3619
|
|
Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)
|
512 728-3883
|
|
Sales (Austin, Texas, U.S.A.)
|
512 728-4397
|
|
SalesFax (Austin, Texas, U.S.A.)
|
512 728-4600
or 512 728-3772
|
|
Luxembourg
International Access Code: 00
Country Code: 352
|
Website: support.euro.dell.com
|
|
|
Technical Support
|
342 08 08 075
|
|
Home/Small Business Sales
|
+32 (0)2 713 15 96
|
|
Corporate Sales
|
26 25 77 81
|
|
Customer Care
|
+32 (0)2 481 91 19
|
|
Fax
|
26 25 77 82
|
|
Macao
Country Code: 853
|
Technical Support
|
toll-free: 0800 105
|
|
Customer Service (Xiamen, China)
|
34 160 910
|
|
Transaction Sales (Xiamen, China)
|
29 693 115
|
|
Malaysia (Penang)
International Access Code: 00
Country Code: 60
City Code: 4
|
Website: support.ap.dell.com
|
|
|
Technical Support (Dell Precision, OptiPlex, and Latitude)
|
toll-free: 1 800 880 193
|
|
Technical Support (Dimension, Inspiron, and Electronics and Accessories)
|
toll-free: 1 800 881 306
|
|
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
|
toll-free: 1800 881 386
|
|
Customer Care
|
toll-free: 1800 881 306 (option 6)
|
|
Transaction Sales
|
toll-free: 1 800 888 202
|
|
Corporate Sales
|
toll-free: 1 800 888 213
|
|
Mexico
International Access Code: 00
Country Code: 52
|
Customer Technical Support
|
001-877-384-8979
or 001-877-269-3383
|
|
Sales
|
50-81-8800
or 01-800-888-3355
|
|
Customer Service
|
001-877-384-8979
or 001-877-269-338
3
|
|
Main
|
50-81-8800
or 01-800-888-3355
|
|
Montserrat
|
General Support
|
toll-free: 1-866-278-6822
|
|
Netherlands Antilles
|
General Support
|
001-800-882-1519
|
|
Netherlands (Amsterdam)
International Access Code: 00
Country Code: 31
City Code: 20
|
Website: support.euro.dell.com
|
|
|
Technical Support for XPS portable computers only
|
020 674 45 94
|
|
Technical Support for all other Dell computers
|
020 674 45 00
|
|
Technical Support Fax
|
020 674 47 66
|
|
Home/Small Business Customer Care
|
020 674 42 00
|
|
Relational Customer Care
|
020 674 4325
|
|
Home/Small Business Sales
|
020 674 55 00
|
|
Relational Sales
|
020 674 50 00
|
|
Home/Small Business Sales Fax
|
020 674 47 75
|
|
Relational Sales Fax
|
020 674 47 50
|
|
Switchboard
|
020 674 50 00
|
|
Switchboard Fax
|
020 674 47 50
|
|
New Zealand
International Access Code: 00
Country Code: 64
|
E-mail (New Zealand): nz_tech_support@dell.com
|
|
|
E-mail Customer Care (Australia and New Zealand): apcustserv@dell.com
|
|
|
Customer Care
|
toll-free: 0800-289-335 (option 3)
|
|
Technical Support (for desktop and portable computers)
|
toll-free: 0800 446 255
|
|
Technical Support (for servers and workstations)
|
toll-free: 0800 443 563
|
|
Home and Small Business
|
0800 446 255
|
|
Government and Business
|
0800 444 617
|
|
Sales
|
0800 441 567
|
|
Fax
|
0800 441 566
|
|
Nicaragua
|
General Support
|
001-800-220-1006
|
|
Norway (Lysaker)
International Access Code: 00
Country Code: 47
|
Website: support.euro.dell.com
|
|
|
E-mail: support.euro.dell.com/no/no/emaildell/
|
|
|
Technical Support for XPS portable computers only
|
815 35 043
|
|
Technical Support for all other Dell products
|
671 16882
|
|
Relational Customer Care
|
671 17575
|
|
Home/Small Business Customer Care
|
23162298
|
|
Switchboard
|
671 16800
|
|
Fax Switchboard
|
671 16865
|
|
Panama
|
General Support
|
001-800-507-0962
|
|
Peru
|
General Support
|
0800-50-669
|
|
Poland (Warsaw)
International Access Code: 011
Country Code: 48
City Code: 22
|
Website: support.euro.dell.com
|
|
|
E-mail: pl_support_tech@dell.com
|
|
|
Customer Service Phone
|
57 95 700
|
|
Customer Care
|
57 95 999
|
|
Sales
|
57 95 999
|
|
Customer Service Fax
|
57&nbs
p;95 806
|
|
Reception Desk Fax
|
57 95 998
|
|
Switchboard
|
57 95 999
|
|
Portugal
International Access Code: 00
Country Code: 351
|
Website: support.euro.dell.com
|
|
|
E-mail: support.euro.dell.com/pt/en/emaildell/
|
|
|
Technical Support
|
707200149
|
|
Customer Care
|
800 300 413
|
|
Sales
|
800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10
|
|
Fax
|
21 424 01 12
|
|
Puerto Rico
|
General Support
|
1-800-805-7545
|
|
St. Kitts and Nevis
|
General Support
|
toll-free: 1-877-441-4731
|
|
St. Lucia
|
General Support
|
1-800-882-1521
|
|
St. Vincent and the Grenadines
|
General Support
|
toll-free: 1-877-270-4609
|
|
Singapore (Singapore)
International Access Code: 005
Country Code: 65
|
Website: support.ap.dell.com
|
|
|
Technical Support (Dimension, Inspiron, and Electronics and Accessories)
|
toll-free: 1800 394 7430
|
|
Technical Support (OptiPlex, Latitude, and Dell Precision)
|
toll-free: 1800 394 7488
|
|
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
|
toll-free: 1800 394 7478
|
|
Customer Care
|
toll-free: 1 800 394 7430 (option 6)
|
|
Transaction Sales
|
toll-free: 1 800 394 7412
|
|
Corporate Sales
|
toll-free: 1 800 394 7419
|
|
Slovakia (Prague)
International Access Code: 00
Country Code: 421
|
Website: support.euro.dell.com
|
|
|
E-mail: czech_dell@dell.com
|
|
|
Technical Support
|
02 5441 5727
|
|
Customer Care
|
420 22537 2707
|
|
Fax
|
02 5441 8328
|
|
Tech Fax
|
02 5441 8328
|
|
Switchboard (Sales)
|
02 5441 7585
|
|
South Africa (Johannesburg)
International Access Code:
09/091
Country Code: 27
City Code: 11
|
Website: support.euro.dell.com
|
|
|
E-mail: dell_za_support@dell.com
|
|
|
Gold Queue
|
011 709 7713
|
|
Technical Support
|
011 709 7710
|
|
Customer Care
|
011 709 7707
|
|
Sales
|
011 709 7700
|
|
Fax
|
011 706 0495
|
|
Switchboard
|
011 709 7700
|
|
Southeast Asian and Pacific Countries
|
Customer Technical Support, Customer Service, and Sales (Penang, Malaysia)
|
604 633 4810
|
|
Spain (Madrid)
International Access Code: 00
Country Code: 34
City Code: 91
|
Website: support.euro.dell.com
|
|
|
E-mail: support.euro.dell.com/es/es/emaildell/
|
|
|
Home and Small Business
|
|
|
Technical Support
|
902&n
bsp;100 130
|
|
Customer Care
|
902 118 540
|
|
Sales
|
902 118 541
|
|
Switchboard
|
902 118 541
|
|
Fax
|
902 118 539
|
|
Corporate
|
|
|
Technical Support
|
902 100 130
|
|
Customer Care
|
902 115 236
|
|
Switchboard
|
91 722 92 00
|
|
Fax
|
91 722 95 83
|
|
Sweden (Upplands Vasby)
International Access Code: 00
Country Code: 46
City Code: 8
|
Website: support.euro.dell.com
|
|
|
E-mail: support.euro.dell.com/se/sv/emaildell/
|
|
|
Technical Support for XPS portable computers only
|
0771 340 340
|
|
Technical Support for all other Dell products
|
08 590 05 199
|
|
Relational Customer Care
|
08 590 05 642
|
|
Home/Small Business Customer Care
|
08 587 70 527
|
|
Employee Purchase Program (EPP) Support
|
20 140 14 44
|
|
Technical Support Fax
|
08 590 05 594
|
|
Sales
|
08 590 05 185
|
|
Switzerland (Geneva)
International Access Code: 00
Country Code: 41
City Code: 22
|
Website: support.euro.dell.com
|
|
|
E-mail: Tech_support_central_Europe@dell.com
|
|
|
E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/
|
|
|
Technical Support for XPS portable computers only
|
0848 33 88 57
|
|
Technical Support (Home and Small Business) for all other Dell products
|
0844 811 411
|
|
Technical Support (Corporate)
|
0844 822 844
|
|
Customer Care (Home and Small Business)
|
0848 802 202
|
|
Customer Care (Corporate)
|
0848 821 721
|
|
Fax
|
022 799 01 90
|
|
Switchboard
|
022 799 01 01
|
|
Taiwan
International Access Code: 002
Country Code: 886
|
Website: support.ap.dell.com
|
|
|
E-mail: ap_support@dell.com
|
|
|
Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories)
|
toll-free: 00801 86 1011
|
|
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
|
toll-free: 00801 60 1256
|
|
Customer Care
|
toll-free: 00801 60 1250
(option 5)
|
|
Transaction Sales
|
toll-free: 00801 65 1228
|
|
Corporate Sales
|
toll-free: 00801 651 227
|
|
Thailand
International Access Code: 001
Country Code: 66
|
Website: support.ap.dell.com
|
|
|
Technical Support (OptiPlex, Latitude, and Dell Precision)
|
toll-free: 1800 0060 07
|
|
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
|
toll-free: 1800 0600 09
|
|
Customer Care
|
toll-free: 1800 006 007
(option 7)
|
|
Corporate Sales
|
toll-free: 1800 006 009
|
|
Transaction Sales
|
toll-free: 1800 006 006
|
|
Trinidad/Tobago
|
General Support
|
1-800-805-8035
|
|
Turks and Caicos Islands
|
General Support
|
toll-free: 1-866-540-3355
|
|
U.K. (Bracknell)
International Access Code: 00
Country Code: 44
City Code: 1344
|
Website: support.euro.dell.com
|
|
|
Customer Care website:
support.euro.dell.com/uk/en/ECare/Form/Home.asp
|
|
E-mail: dell_direct_support@dell.com
|
|
|
Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])
|
0870 908 0500
|
|
Technical Support for XPS portable computers only
|
0870 366 4180
|
|
Technical Support (direct and general) for all other products
|
0870 908 0800
|
|
Global Accounts Customer Care
|
01344 373 186
|
|
Home and Small Business Customer Care
|
0870 906 0010
|
|
Corporate Customer Care
|
01344 373 185
|
|
Preferred Accounts (500–5000 employees) Customer Care
|
0870 906 0010
|
|
Central Government Customer Care
|
01344 373 193
|
|
Local Government & Education Customer Care
|
01344 373 199
|
|
Health Customer Care
|
01344 373 194
|
|
Home and Small Business Sales
|
0870 907 4000
|
|
Corporate/Public Sector Sales
|
01344 860 456
|
|
Home and Small Business Fax
|
0870 907 4006
|
|
Uruguay
|
General Support
|
toll-free: 000-413-598-2521
|
|
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
|
Automated Order-Status Service
|
toll-free: 1-800-433-9014
|
|
AutoTech (portable and desktop computers)
|
toll-free: 1-800-247-9362
|
|
Technical Support (Dell TV, Printers, and Projectors) for Relationship customers
|
toll-free 1-877-459-7298
|
|
Consumer (Home and Home Office) Technical Support for all other Dell products
|
toll-free: 1-800-624-9896
|
|
Customer Service
|
toll-free: 1-800-624-9897
|
|
DellNet™ Service and Support
|
toll-free: 1-877-Dellnet
(1-877-335-5638)
|
|
Employee Purchase Program (EPP) Customers
|
toll-free: 1-800-695-8133
|
|
Financial Services website:
www.dellfinancialservices.com
|
|
Financial Services (lease/loans)
|
toll-free: 1-877-577-3355
|
|
Financial Services (Dell Preferred Accounts [DPA])
|
toll-free: 1-800-283-2210
|
|
Business
|
|
Customer Service and Technical Support
|
toll-free: 1-800-456-3355
|
|
Employee Purchase Program (EPP) Customers
|
toll-free: 1-800-695-8133
|
|
Printers and Projectors Technical Support
|
toll-free: 1-877-459-7298
|
|
Public (government, education, and healthcare)
|
|
Customer Service and Technical Support
|
toll-free: 1-800-456-3355
|
|
Employee Purchase Program (EPP) Customers
|
toll-free: 1-800-695-8133
|
|
Dell Sales
|
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
|
|
Dell Outlet Store (Dell refurbished computers)
|
toll-free: 1-888-798-7561
|
|
Software and Peripherals Sales
|
toll-free: 1-800-671-3355
|
|
Spare Parts Sales
|
toll-free: 1-800-357-3355
|
|
Extended Service and Warranty Sales
|
toll-free: 1-800-247-4618
|
|
Fax
|
toll-free: 1-800-727-8320
|
|
Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired
|
toll-free: 1-877-DELLTTY
(1-877-335-5889)
|
|
U.S. Virgin Islands
|
General Support
|
1-877-673-3355
|
|
Venezuela
|
General Support
|
8001-3605
|
Returning Items for Warranty Repair or Credit
