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What Are You Looking For?
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Find It Here
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- A diagnostic program for my computer
- Drivers for my computer
- My device documentation
- Notebook System Software (NSS)
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Drivers and Utilities CD (also known as ResourceCD)
Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers or to run the Dell Diagnostics.
Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.
NOTE: Drivers and documentation updates can be found at support.dell.com.
NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
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- How to set up my computer
- Basic troubleshooting information
- How to run the Dell Diagnostics
- How to remove and install parts
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Quick Reference Guide
This document is available as a PDF at support.dell.com.
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- Warranty information
- Terms and Conditions (U.S. only)
- Safety instructions
- Regulatory information
- Ergonomics information
- End User License Agreement
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Dell™ Product Information Guide
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- Service Tag and Express Service Code
- Microsoft Windows License Label
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Service Tag and Microsoft® Windows® License
These labels are located on the bottom of your computer.
- Use the Service Tag to identify your computer when you use support.dell.com or contact technical support.
- Enter the Express Service Code to direct your call when contacting technical support.
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- Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions
- Community — Online discussion with other Dell customers
- Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
- Customer Care — Contact information, service call and order status, warranty, and repair information
- Service and support — Service call status and support history, service contract, online discussions with technical support
- Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
- Downloads — Certified drivers, patches, and software updates
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Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support site.
NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com.
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- Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
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To download Notebook System Software:
- Go to support.dell.com and click Downloads.
- Enter your Service Tag or product model.
- In the Download Category drop-down menu, click All.
- Select the operating system and operating system language for your computer, and click Submit.
Under Select a Device, scroll to System and Configuration Utilities, and click Dell Notebook System Software.
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- Service call status and support history
- Top technical issues for my computer
- Frequently asked questions
- File downloads
- Details on my computer configuration
- Service contract for my computer
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Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for corporate, government, and education customers. This website may not be available in all regions.
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- How to use Windows XP
- How to work with programs and files
- How to personalize my desktop
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Windows Help and Support Center
- Click the Start button and click Help and Support.
- Type a
word or phrase that describes your problem and click the arrow icon.
- Click the topic that describes your problem.
- Follow the instructions on the screen.
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- How to reinstall my operating system
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Operating System CD
The operating system is already installed on your computer. To reinstall your operating system, use the optional Operating System CD. See “Reinstalling Microsoft® Windows® XP.”
After you reinstall your operating system, use the Drivers and Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer.
NOTE: The color of your CD varies based on the operating system you ordered.
NOTE: The Operating System CD is optional and may not ship with your computer.
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